Häufig gestellte Fragen (FAQs)

→ HOW DO I SEARCH FOR A RENTAL

1. Select the area / town you would like to travel to ( IE: Volcano Village, Big Island of Hawaii )

2. Specify your desired date of arrival

3. Specify your desired date of departure

4. Specify the # of people of your group ( Island Source will then only display rentals that sleep AT LEAST the number of people you have in your group )

If you don't have any dates yet, leave that field blank and you see all listings for the area selected, regardless of availability.

 

Additional search criteria:   If you wish, you can refine your search by defining additional options to only display rentals that match that criteria :

a.  type of rental ( vacation rental, Condo, etc. ).

b. # of bedrooms

c.  jacuzzi

d. view ( ocean front / ocean view / garden view / mountain view / city view / lake view )

 

→ HOW DO I BOOK A RENTAL?

→ HOW DO I REQUEST or BOOK A RESERVATION?

→ HOW DO I PAY?

→ HOW DO I RECEIVE DIRECTIONS?

→ HOW DO I RECEIVE CONTACT INFO FOR THE OWNER/OPERATOR OF THE RENTAL

→ HOW DO I CHANGE A RESERVATION?

How do I change a pending reservation ?

How do I change a confirmed reservation ?

How do I cancel a pending reservation ?

How do I cancel a confirmed reservation ?

 

HOW TO BOOK A VACATION RENTAL:

  1. First you select the place you would like to travel to.

  2. Then you select your desired arrival date, departure date, and the number of people traveling with you, and then you click SEARCH.

  3. Based on your search criteria we will display a list of quality vacation rentals to you that you can browse to select the perfect rental for your vacation.
    You can click on each rental to review more information about it, including Description, Rates, and Policies.

  4. Once you decided on the rental that is perfect for you click on BOOK NOW or REQUEST RESERVATION. 

    BOOK NOW RENTALS have their availability calendar current and accept instant reservations.
    1. Fill out the booking form
    2. Provide your billing and credit card information
    3. The owner charges any applicable deposit or rental charge.
    4. The owner will send you confirmation including directions.


    Owners of Rentals with the REQUEST RESERVATION button will respond to your inquiry within 24 hours ( most times within 1-3 hours )
    to confirm availability, at which time you can then confirm the booking with your credit card.

    1. The owner of the property you requested to rent will reply to your request within 24 hours.
    2. If the property is confirmed available you can then select to Book the rental by filling out the booking and providing your billing information.
    3. The owner then charges you a deposit in accordance to the policies listed for the rental.
    4.  The owner will then send you a confirmation including directions.